Returns & Exchanges

At Cricket Store, we want you to be completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all unused equipment and apparel. Please ensure that all items, including bats and protective gear, remain in their original packaging with tags attached.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Gear

  Securely pack the items in their original box, ensuring that cricket bats are padded and all tags are intact to prevent damage during transit.

• 3.
  Ship the Package

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the equipment for quality assurance, your refund or exchange will be processed within 5-7 business days.